Responsible for the Processing of Personal Data Identity: Janez Novak, 1 Switzerland Street, 29004 Malaga WhatsApp Phone: +1 323-601-0677 Email: [email protected]
Thank you for your interest in our online store. The protection of your privacy is very important to us. Below, we provide detailed information about the processing of your data.
Privacy and Cookies
Wolf Circle Group SL uses its own and third-party cookies to ensure the proper functionality of the website, perform navigation analysis, show you useful content based on your interests, and personalize certain services. You can accept all cookies by clicking “Accept all” or configure or reject their use and click “Save.”
The personal data of our users are an area in which we take special care and attention. We ensure that not only all requirements are met, but also, whenever possible, exceeded because we are aware of the sensitive nature of this area.
In accordance with the Personal Data Protection Law, the administrator of the online store hanksome.es, Wolf Circle Group SL, is committed to protecting the personal data of its users.
For the performance of its activity, Hanksome.es collects the following user data:
- Name and surname
- Delivery addresses
- Billing addresses
- Legal entity name (if the user is a legal entity)
- Tax identification number of the legal entity (if the user is a legal entity)
- Email address (username)
- Contact phone number
- Country of residence
- Other data that the user voluntarily enters in forms on the online store
- Other data that the user voluntarily adds to their profile
The seller is not responsible for the accuracy, completeness, and updating of the data entered by the users. For security reasons, we also collect IP addresses from which users access the website. When accessing the website, each user is assigned a session cookie for the identification and management of the shopping cart. Hanksome.es may also store other cookies on your computer, such as encrypted identification number (for user identification on the next visit), product ratings (to know which items have already been rated), and Google Analytics system cookies (to monitor website visits).
All the data mentioned above, except for cookies, are stored permanently on the hanksome.es server. Session cookies are stored in the server memory only during the website visit and are deleted after one hour of inactivity, while permanent cookies are stored on the user’s computer.
Wolf Circle Group SL has adopted the Personal Data Protection Policy. All employees of the company who, in any way, come into contact with personal data, are aware of the content of the Personal Data Protection Policy.
Right to Information
You have the right to obtain free information about your personal data in our possession, as well as the right to view, correct, or delete this data. If you have any questions about the deletion or use of your personal data, please send us an email to [email protected] or submit a request by postal mail to the address of the company Wolf Circle Group SL.
Order Status Notifications: We reserve the right to notify you about the status of your order at your phone number or email address provided. We also reserve the right to call you and notify you to collect the item if you do not collect the order within 5 days.
Notifications After Receiving the Order: Your user experience is important to us; therefore, after receiving your order, our representative will call you to verify if you are satisfied with the purchase and the product. If you wish, our representative will also notify you about offers and promotions that you can obtain or use when you make another online purchase. In this case, you will regularly receive electronic notifications via your phone number and email address regarding offers and promotions from the company. You can withdraw your consent at any time by sending an email to [email protected] or by clicking on the “Unsubscribe” link. We also reserve the right to inquire about the frequency of your visits to our website. We will use your feedback to improve the website and the user experience. If you complete promotional forms (discount coupons) on social media, you will receive notifications via email, informing you regularly about the possibilities of using promotional coupons. You can also opt-out of these notifications using the same method described above.
The buyer has the right to demand at any time from the company Wolf Circle Group SL, as the data controller, access to personal data and the following information:
- The purpose of processing
- Types of personal data, users, or categories of users to whom personal data will be disclosed, especially users from third countries or international organizations
- The intended period of personal data retention or, if not possible, the criteria used to determine this period
- The existence of decisions made automatically, including profiling
- The reasons for the existence of decisions made automatically and the significance of the expected consequences of the processing for the individual
- A (free) copy of personal data in a format specified by myself (in case the request is made by electronic means, the copy will be provided in an electronic format unless I request another format). The administrator may charge a reasonable fee for additional copies that I request, taking into account the costs
- Correction of incorrect personal data
- The right to demand at any time from the company Wolf Circle Group SL, as the data controller, restrictions on the processing of personal data, in the following cases:
- Contesting the accuracy of personal data for a period that allows the controller to verify the accuracy of personal data
- The processing is unlawful, and I object to the erasure of personal data, and instead, I demand restrictions on their use
- The controller no longer needs the personal data for the purposes of processing, but I need them to establish, exercise, or defend legal claims
- Deletion of all personal data (the right to be forgotten), if the conditions set out in Article 17 of the General Data Protection Regulation are met, particularly in the case of revoking consent for the processing of personal data
- Provision of an excerpt of personal data in a structured, commonly used, and machine-readable format, with the right to pass this data to another controller, without being prevented by the first controller
- Termination of the use of personal data for direct marketing purposes, including profiling
- Non-application of a decision based solely on automated processing, including profiling, which has legal effects concerning me or significantly affects me, provided that all provisions of Article 22 of the General Data Protection Regulation are met
- The right to file a complaint against the administrator with the Information Commissioner, if I believe that the processing of my personal data violates the General Data Protection Regulation.
Procedure for the Exercise of Rights
I declare that I am aware that all the above requirements related to the exercise of rights regarding personal data can be sent in writing to the administrator of personal data at the email address [email protected].
I declare that I am aware that the administrator of personal data may request additional information from me for the purpose of more secure and reliable identification in the case of exercising rights related to personal data, and can only refuse to act if they demonstrate that they cannot reliably identify me.
What are cookies, and why are they necessary?
A cookie is a short text that the website sends to your browser when you visit it. In this way, the website recognizes you, remembers information about your visit, and provides you with a user-friendly and simpler web service. By using cookies, we customize the content of our website, remember your preferences, and record visits to our online store. Thanks to cookies, browsing our online store is more comfortable, faster, and more effective.
You decide whether to allow the storage of cookies on your device. You can control and modify cookie settings in your web browser.
For more information about cookie settings, select the web browser used:
- Chrome: Click here
- Firefox: Click here
- Internet Explorer: Click here
- Safari: Click here
If you change or delete the cookie file from your browser or change or update your browser or device, you may need to disable cookies again. The procedure for managing and deleting cookies varies from one browser to another. If you need help, you can consult the browser support for users. You can also opt-out of Google Analytics by clicking on the following link: https://marketingplatform.google.com/about/.
In conclusion, this document provides information on data protection and cookie usage on the website https://hanksome.es/. It explains the type of data collected from users, the purpose of data collection, and the user’s rights regarding their personal data. Additionally, it outlines how cookies are used on the website and how users can manage cookie settings in their web browsers.